Leading Myself - Personal Power
Semester 2 - Day 2
Self-knowledge
Communication
This AMU course is offered in collaboration with Edutasia and has been developed and designed by
Asnæs & Vangstrup.
Preparation for Semester 2 - Day 2
Study the semester 2 day 2 webpage
The webpage also includes buddy group excersises for when you meet. These excercises are therefor not part of your preparation for the semester.
What, why, how?
What is it?
Communication is key to almost every aspect of our lives, including the relationship we have with ourselves. What narratives and words do we use to describe ourselves? In addition, how we communicate with others reveals a lot about who we are. Becoming aware of how we communicate in different situations is key to self-development. However, communication is not only about words—it is also very much about our body language and how we physically react.
Therefor this semester 2 - Day 2 will include:
Understanding the different types of communication
Understanding the theory behind body language
Why is it relevant?
By becoming aware of how your intentions are expressed through your body language, you become clearer, more authentic, and more true to yourself and others.
How do I practise it?
We use our 180-degree survey to understand whether there are areas in which our communication style is misunderstood, and we explore why that is. We also observe body language to understand when we react inappropriately in response to situations and/or conflicts.
Communication
Different types of communication
Actions
Passive
Keeps quiet
Puts themselves down
Apologizes for self-expression
Hides their disagreement
Inconvenience themselves
Aggressive
Express themselves at the expense of others
Belittle or dismiss others
Ignore, insult, or attack others
Passive-aggressive
Denies personal responsibilities
Covert aggression
Sarcastic
Agrees to avoid discussion, then looks for ways to defect on the agreement
Assertive
Directly express needs, wants & feelings
Expects others to be equally open & honest
Accepts different opinions without dismissing them
Goals
Passive
Avoid conflict
Please others (no matter cost to me)
Let others take control (including of my actions)
Aggressive
Win at any cost
Control others
Always make sure others know who’s in charge
Passive-aggressive
Get it my way, without taking responsibility
Get it my way, but without having to assert myself
Assertive
Express themselves
Find an agreement
Keep fair boundaries of mutual respect
Assertive
Assertive language is assertive and based on non-violent communication. It focuses on expressing one's own needs clearly and directly.
The assertive communicates using "I" statements and asks open-ended questions with curiosity. Thia separates facts from feelings and takes responsibility for the relationship and the situation.
This means being clear. Articulate what you are experiencing, how it affects you, and the consequences for your own actions. Listen and take the time to understand the other person's perspective. Find solutions, work together to find a resolution based on the shared understanding of the situation.
Agressive is the opposite of assertive language. When being agressive, one tends to judge and accuse others, hears only what they want to hear, and struggles to stay on topic.
You need to manage both your internal and external agressive side. An internal agression may express itself through thoughts like “Why didn’t I think of that?” or “I’m not as good as others.” An external agression attacks by using "you" language, interrupting, asking leading questions, placing blame and shame, and sticking rigidly to one’s own principles.
Buddy group exersice:
Share your thoughts on your own communication. Think of how you communicate when your are stressed, in a bad mood or feeling frustrated.
Relate your own reflections on your communication with your 180-degree survey. Are there gaps that indicate that you communicate inclear, aggresive og passively.
Ask the buddy group for feedback on how they interpret your communication
Communication is also bodylanguage
Watch these videos and learn more
In fact, bodylanguage communicates more than your words
Discuss buddy group:
How do you come across in the buddy group ?
How do you come across in the buddy group when you feel insecure?
How do you ome across in the buddy group when you discuss topics that doesn’t interest you?
Double-click
In communication, the concept of "double-click" refers to the practice of delving deeper into a subject to gain a more thorough understanding. Just like a double-click on a computer mouse opens a file or application for closer inspection, a "double-click" in conversation involves asking follow-up questions or seeking more details to fully grasp the other person’s perspective or to clarify the context of the discussion.
Here's how to apply "double-click" in communication:
Seek Clarification: If something isn’t clear, ask for more information. For instance, “Can you explain that in more detail?” or “What do you mean by that?”
Explore Feelings: Dig deeper into emotional responses to understand them better. For example, “How did that situation make you feel?” or “What’s behind your reaction?”
Understand Impact: Inquire about the effects of a situation on the person or the outcome. For example, “How does this affect your work?” or “What impact do you see from this change?”
Encourage Elaboration: Prompt the speaker to elaborate on their ideas or concerns. For example, “Can you tell me more about your thoughts on this?” or “What are some examples of this happening?”
By "double-clicking," you ensure that conversations are comprehensive and that all aspects of a topic are thoroughly explored, leading to better understanding and more effective problem-solving.
The "reverse click" is a technique where you ask your employee to explain what they understand from your words. This practice helps to ensure that there are no misunderstandings and that your message has been clearly received.
Double-click and reverse click needs to be practiced, practiced, and practiced!
Till next time: 9th december 9 - 11 online
Meet with buddy group to discuss:
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bodylanguage observation
