UPSELLING IN OPERATIONS

These AMU courses are offered in collaboration with Edutasia and has been developed and designed by Asnæs & Vangstrup.

AMU 40003: Sales techniques for sales and service employees

The participant can handle customer contact in connection with the sale of the company's products and services.

The participant can handle the initial contact with the customer in a positive manner, listen to the customer's needs and expectations, and complete the sale, including using techniques to close the sale.

The participant can also end the contact in a positive manner.